Lead with care
Moments exists for meaningful events, so every page, message, photo, and guest interaction should treat people with dignity.
Community Guidelines
Moments should feel safe, respectful, and worthy of the events people trust us with.
These guidelines explain how hosts, guests, and partners can help keep event pages useful, private, kind, and focused on the people being celebrated.
Principles
The spirit behind the guidelines.
Moments is built for meaningful gatherings. These principles help keep the platform aligned with that purpose.
Respect privacy
Event pages can include personal details, family stories, guest names, photos, and locations. Share only what you have permission to share.
Keep details accurate
Hosts should make event information clear and current so guests can trust the page before, during, and after the event.
Use the platform honestly
Moments should not be used for spam, impersonation, scams, misleading pages, or activity that harms hosts, guests, or partners.
Guidelines
How to use Moments well.
Be respectful in messages and guestbook entries
Write as if the host, guest of honor, family, and invited guests may all read it. Do not post harassment, threats, bullying, insults, hate, or personal attacks.
Upload only content you are allowed to share
Do not upload photos, videos, names, addresses, private messages, or sensitive information unless you have the right to share it in the context of that event.
Protect children, families, and private gatherings
Many Moments pages involve graduations, birthdays, weddings, memorials, and family milestones. Be thoughtful with photos of minors, school details, home addresses, and private family information.
Do not use event pages for spam or unrelated promotion
Guestbook entries, uploads, RSVP fields, and forms should support the event. Do not use them to advertise unrelated products, collect leads, or post repetitive promotional content.
Keep accounts and guest access secure
Do not share login credentials, misuse invite links, impersonate another person, or try to access an event, guest list, or dashboard that does not belong to you.
Report problems instead of escalating them
If something feels wrong, unsafe, private, or inappropriate, contact the host or Moments support so it can be reviewed calmly and clearly.
Not Allowed
Content and behavior that do not belong on Moments.
These categories may lead to removal, access limits, account review, or other practical action.
Harassment, threats, bullying, or hateful conduct
Impersonation, false event pages, or misleading claims
Spam, scams, malware links, or unrelated promotion
Sharing private personal data without permission
Graphic, explicit, abusive, or exploitative content
Attempts to access accounts, events, or guest data without permission
For Hosts
Hosts shape the event space.
Set the tone for the event page
Hosts should decide what belongs on the page, what guests can submit, and how public or private the event should be.
Review guest contributions when needed
For events with uploads or guestbook activity, hosts should review submitted content and remove anything that does not fit the event.
Keep guest trust in mind
Use guest information only for the event experience. Avoid sharing guest details, RSVP responses, or private notes outside the intended context.
For Guests
Guests help preserve the tone.
Participate with respect
RSVP honestly, leave thoughtful messages, and upload content that supports the host and the people being celebrated.
Follow the host intent
If a page is invite-only, private, or meant for a specific group, do not forward links or content beyond that audience without permission.
Use good judgment with photos
Before uploading, consider whether the people in the photo would be comfortable seeing it on the event page.
Reporting
If something needs review, send clear details.
Privacy, safety, impersonation, spam, or inappropriate content should be handled calmly and with enough context to review the concern.
Capture the context
Save the event link, page section, guestbook entry, upload, or message that needs review.
Contact the host or support
If you know the host, start there. If the issue involves privacy, safety, access, or account misuse, contact Moments support.
Let the team review it
Moments may remove content, restrict access, contact the account owner, or take other practical action based on the situation.
FAQ
Common guideline questions.
Who do these guidelines apply to?
These guidelines apply to hosts, guests, account owners, partners, and anyone interacting with a Moments event page, dashboard feature, upload, form, RSVP, or guestbook entry.
Can hosts remove guest content?
Yes. Hosts should be able to manage the tone and safety of their event page. If a guest upload, message, or entry does not fit the event, the host can review and remove it where those controls are available.
What should I do if private information was posted?
Contact the host or Moments support with the event link and a clear description of what information should be reviewed. Do not repost or forward the private information while trying to report it.
What happens if someone breaks the guidelines?
The response depends on the situation. Moments may remove content, limit access, contact an account owner, disable abusive activity, or take other reasonable steps to protect hosts, guests, and event communities.
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